Returned items must be accompanied with original bill and must be returned in original packaging.
2% interest per month (24% annum) charged on overdue accounts.
No open box accepted.
No returns on custom made colours accepted.
IMPORTANT: Hardwood expands in high humidity and looses expansion in lower humidity. To minimize the expansion or contraction of hardwood flooring, the relative humidity level of the home should be 45% to 60% throughout the year. Also, before installation begins, the house should be heated for a period of 7 days at 22°C (72°F)